client.appen.com is unavailable

Incident Report for Appen External

Resolved

This incident has been resolved.

Posted Jun 11, 2024 - 00:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2024 - 00:40 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 10, 2024 - 23:55 PDT

Identified

We have identified the issue and are actively working towards resolution.

Posted Jun 10, 2024 - 23:08 PDT

Update

We are continuing to investigate the issue.

Posted Jun 10, 2024 - 22:22 PDT

Investigating

After maintenance of client.appen.com, the site is currently unavailable. Our team is currently investigating how to restore the site and will provide updates.

Posted Jun 10, 2024 - 21:35 PDT

This incident affected: Customer Portal and API.