Appen Connect failure to login

Incident Report for Appen

Resolved

We have addressed issues around users with failing logins and functionality is now restored for all users.

Posted Dec 20, 2022 - 19:04 PST

Update

We have started the process to fix the issue observed on the remaining users.

Posted Dec 20, 2022 - 18:40 PST

Monitoring

We are implementing a fix now for internal users first before applying for all users.

Posted Dec 20, 2022 - 16:38 PST

Investigating

We are currently investigating an issue affecting Appen Connect.

Posted Dec 20, 2022 - 15:41 PST

This incident affected: Customer Portal and API.